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Senior Internal Communication Manager

Marketing & PR
21000291 Requisition #


Senior Internal Communications Manager 



Closing Date 09/12/2021


Why you should join us…

We connect millions of people every day, make content they can’t get enough of and reflect and shape the world we live in... and we do all this through the power of creativity.

Our strategic vision to be a digitally led media and entertainment company that creates and brings our brilliant content to audiences wherever, whenever and however they choose is aligned to our purpose to be More than TV. 


This role entails…

This role will partner with the Media & Entertainment leadership team and Chief Technology Officer to provide strategic internal communications advice and guidance for the M&E division and Technology team. This role will lead the comms planning and delivery for large-scale, complex and fast-paced M&E projects, and deliver creative and strategic Communication plans for multiple projects to a wide and diverse group of stakeholders.


To be considered for this opportunity you will need to demonstrate the following skills:

  • Substantial internal communications experience in a matrixed environment 
  • Substantial experience leading on the internal communications for company wide change programmes.
  • A skilled communicator - able to create complex comms plans and influence senior stakeholders.
  • Experience working for a household-name brand with a matrix set up

Nice to have

  • Design skills - videos and images 

ITV strongly encourages applications for this role from candidates with a disability and as a Disability Confident Leader if you meet the minimum criteria for a role and you have declared that you have a disability, we’ll guarantee you’ll get to the next stage*.


The Key role criteria is as follows:

Business partnering in Media & Entertainment / Technology 

  • A subject matter expert for the M&E leadership team, reporting operationally to the Chief Operations Officer and working closely ITV’s Chief Technology Officer to shape and deliver the internal communications strategy for each area
  • Work with M&E / Technology leaders to understand their strategy and individual priorities and support them with communicating these in an engaging and creative way

Leading on Digital Transformation internal communication

  • Support transformation by creating an engaging, inspiring and visually creative comms campaign that brings to life a ‘digital-first’ ITV, including the follow up to our inaugural ITV Fast FWD internal event series focussed on digital inspiration.

Change communications

  • Leading on internal communications for change projects that affect Media & Entertainment.
  • Leading on internal communication workstream for large-scale projects in M&E.

Group Internal Communications 

  • Be the M&E / Technology expert on tone, audiences and comms approach to advise on best practice for pan-ITV campaigns 
  • Work with stakeholders in all parts of M&E / Technology to understand their priorities and current projects, and then communicate these with the rest of the business
  • Work with the Internal Communications Channels team to create content for all internal channels
  • Work with M&E / Technology SLT to make sure there’s a constant two-way dialogue between their teams and the central comms team
  • Work with the press team to align on external announcements

We're happy to discuss any support/personalisation you may need during our application process as part of our reasonable adjustments approach. So we encourage you to get in touch with us if you require anything... our email is Find out more here


We want to be the most flexible employer in Media. We offer Smart working and we will support you and provide you the right environment and work/ life balance

We reach millions of people everyday, that’s why having diverse talents and being an organisation where colleagues feel included is crucial to us. We have various networks who celebrate and support our colleagues. We try to embed an inclusive mindset in everything we do. Find out more here 

* There may be a few exceptions where we are not able to take all eligible candidates to the next stage due to the volume of applications.

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